Turn approved knowledge into trusted answers
Business AI Assistant for Approved Answers
Give customers and teams a focused AI guide to services, policies, processes, products, and next steps.
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What it is
A focused agent, not an open-ended promise
A business AI assistant answers recurring questions from company-approved knowledge while following defined limits and directing exceptions to a person.
Benefits
Designed around trustworthy usefulness
Reduce repeated explanations
Handle common questions about offers, policies, and processes.
Use one reviewed message
Keep the answer set aligned with information the business maintains.
Preserve human ownership
Escalate exceptions, decisions, complaints, and sensitive requests.
How it works
From source material to a shareable agent
- 01
Pick one business job
Start with support, FAQs, product guidance, sales information, or internal knowledge.
- 02
Approve the sources
Review policies, service details, documents, and links before adding them.
- 03
Publish where questions happen
Share the Qlynk link or embed the widget, then review knowledge gaps.
Illustrative response. The published answer depends on the knowledge and rules the owner approves.
Frequently asked questions
What to know before you build
Is it only for customer support?
No. Qlynk includes business, property, operations, product, support, personal, and custom-guide agent types.
Can it answer private account questions?
Only add and expose information appropriate for the intended audience. Qlynk’s public agent is best for approved shared knowledge, not private account records.
What happens when it does not know?
Configure it to acknowledge uncertainty and offer the correct human handoff.
Related solutions
AI Customer Support for the First Answer
Answer common support questions from reviewed material and hand off issues that require account access, judgment, or action.
AI FAQ Assistant for Natural-Language Questions
Turn a reviewed FAQ into an agent that understands different phrasings, explains answers, and knows when to stop.
AI Sales Assistant for Product and Service Questions
Help prospects understand fit, options, prerequisites, and next steps without letting an agent invent promises or negotiate.
Turn your approved knowledge into a trusted AI agent.
Start with one job, add what you know, define the limits, and share the result.
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