Turn approved knowledge into trusted answers

Custom AI Agents With a Defined Job

Create a custom AI agent around your audience, approved knowledge, voice, boundaries, and next step—not a generic chatbot.

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What it is

A focused agent, not an open-ended promise

A custom Qlynk Agent combines an owner-defined job with a curated knowledge base and a visitor experience you can name, style, test, and share.

Benefits

Designed around trustworthy usefulness

Fit the real use case

Set the purpose and audience before adding content.

Make boundaries visible

Configure topics to cover, topics to avoid, uncertainty behavior, and escalation.

Create a recognizable experience

Choose the identity, welcome message, suggested questions, tone, response length, and colors.

How it works

From source material to a shareable agent

  1. 01

    Choose Custom Guide

    Start with the custom agent type and describe the outcome it should help visitors reach.

  2. 02

    Configure knowledge and rules

    Add the approved material and write explicit do, don’t, and handoff guidance.

  3. 03

    Review as a visitor

    Test the public experience, refine weak answers, and share the Qlynk link.

Example conversation
Visitor: Can you help me decide whether this project is eligible?
AI agent: I can explain the published eligibility criteria and the application steps. A team member must confirm any final eligibility decision.

Illustrative response. The published answer depends on the knowledge and rules the owner approves.

Frequently asked questions

What to know before you build

What makes the agent custom?

Its job, audience, knowledge, boundaries, identity, suggested questions, response style, and public presentation are configurable.

Can it make decisions for my organization?

It should explain approved criteria and route decisions that require judgment or authorization to a person.

Can I update it later?

Yes. You can revise the configuration and knowledge without training a new foundation model.

Related solutions

Turn your approved knowledge into a trusted AI agent.

Start with one job, add what you know, define the limits, and share the result.

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