Price the implementation work
The software subscription is only one cost. A client is paying you to understand the business, organize reliable information, define the agent’s boundaries, test difficult questions, install the experience, and leave behind something the client can operate.
Separate your professional fee from the Qlynk subscription. The client owns and pays for the platform account; your proposal covers the work required to reach an agreed launch condition.
Estimate the real scope before quoting
- Discovery complexityCount audiences, services, locations, stakeholders, regulated topics, and approval rounds.
- Source conditionClean FAQs take less work than contradictory PDFs, scattered website pages, or undocumented owner knowledge.
- Configuration depthA simple public guide differs from multiple topic boundaries, custom tone, detailed escalation, and access requirements.
- Testing burdenMore risk, languages, products, policies, and edge cases require a larger evaluation set.
- Publishing workPrice the hosted page, website widget, origin restrictions, styling, CMS access, and cross-device checks you actually provide.
- Handoff and trainingInclude documentation, client review, revisions, training, and a defined support window.
Use a cost floor before choosing a package price
Estimate your delivery hours, multiply them by the minimum sustainable hourly value of your time, add direct project expenses, and add a contingency for approved revisions and coordination. That total is your cost floor—not automatically the final selling price.
For example, a ten-hour project at a chosen internal rate of 75 per hour produces a 750 labor floor before expenses and contingency. The number is an illustration, not a market rate. Your geography, experience, specialization, taxes, sales costs, and project risk may produce a very different figure.
Create packages around deliverables
- StarterOne audience, one focused job, a limited approved source set, core configuration, a launch test set, and hosted-page handoff.
- Website launchStarter scope plus widget installation, styling, origin configuration, lead-capture choices, and browser/device checks.
- Complex knowledge buildMultiple source groups or stakeholders, deeper discovery, content restructuring, expanded testing, and documented governance.
Control revisions and exclusions
State how many review rounds are included and what counts as a revision. A correction to an approved fact is different from adding a new product line, audience, language, workflow, or source library after the quote.
List exclusions such as copywriting an entire knowledge base, legal or compliance approval, custom API integrations, CRM actions, private account access, and ongoing content updates unless you have explicitly included them.
Price maintenance as a defined service
A maintenance agreement can cover a fixed review cadence, a bounded number of source changes, knowledge-gap review, broken-link checks, and regression testing. Charge separately for large migrations or new scopes.
Avoid promising unlimited updates or guaranteed accuracy. Your maintenance value is a documented review process and timely implementation of client-approved changes.